Returns & Exchanges
At OceanAir Sports, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused equipment in its original packaging. Our goal is to ensure you have the right tools for your next adventure, backed by our hassle-free exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Securely pack the unused items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing